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Webinar Summary:
This webinar provides a practical guide to building an AI-powered Email Agent using Microsoft Copilot Studio. Participants will learn how to design an intelligent agent that can read incoming emails, understand user intent, extract key information, generate contextual responses, and automate email-driven business processes with minimal human intervention. The session introduces the core capabilities of Copilot Studio and demonstrates how to integrate the Email Agent with Microsoft Outlook, Power Automate, Microsoft 365, Dataverse, SharePoint, and other enterprise applications. Attendees will explore how AI can classify emails, prioritize requests, summarize conversations, draft professional replies, route emails to the appropriate teams, and trigger automated workflows based on email content. Through hands-on demonstrations and real-world business scenarios, participants will build an end-to-end email automation solution capable of handling customer inquiries, support requests, purchase order approvals, leave requests, invoice processing, and internal communications. The webinar also covers best practices for prompt engineering, security, authentication, governance, testing, monitoring, and continuous improvement to ensure enterprise-ready AI solutions.
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Webinar Summary:
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Webinar Summary:
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